Assitant General Manager at GreenTee Golf Shop > 여기어때 밴쿠버

GreenTee Golf
Beyond Luxury, Enhance Your Life

Assistant General Manager – Coquitlam Flagship Store

GreenTee Golf is seeking a motivated and dedicated Assistant General Manager (AGM) to join our leadership team at our flagship Coquitlam location. This role is ideal for a retail professional with strong golf product knowledge and proven management experience who is ready to oversee daily operations, drive sales performance, and deliver an exceptional in-store experience.

The AGM will work closely with the General Manager and corporate team to ensure operational excellence, maintain brand standards, and foster customer loyalty.

Key Responsibilities:

• Support the General Manager in leading daily store operations
• Supervise, train, and motivate staff to achieve sales goals and deliver exceptional service
• Act as a golf product expert, providing clients with tailored recommendations
• Conduct regular store walk-throughs using defined check points to ensure:
• Store cleanliness (shelves, fitting rooms, restrooms, and stock areas)
• Visual merchandising and display standards are met
• Inventory accuracy and stock organization
• Customer service standards are consistently delivered
• Take ownership of customer relationship management, ensuring clients receive follow-up communication, event invitations, and ongoing engagement
• Resolve customer issues quickly and professionally to protect and enhance the brand experience
• Assist with inventory management, price matching, and promotion execution
• Contribute to planning and executing sales events, new product launches, and in-store activations

Work Hours:

• Full-time, 8-hour shifts
• Must be available for varied shifts, including weekends and holidays

Qualifications:

• Minimum 2 years of retail sales experience (golf or sporting goods preferred)
• At least 1 year of supervisory or management experience
• Strong customer service and communication skills (verbal and written)
• Ability to conduct store audits and enforce operational standards
• Bachelor’s Degree preferred but not required
• Multilingual ability (Chinese preferred) considered an asset